Hier is mijn advies (sorry, in het Engels).The sulotion depends on the context and situation. Here are some options.A: Repeat the e-mail address on confirmation pageAfter completing a form a confirmation page is presented. This page emphasizes the user\'s e-mail address, for example: A reply will be sent to . This way the user can go back to the form and correct his e-mail address. For this to work, it must be possible to use the back button of the browser to return to the form.B: Show a summary/overview pageAnother possibility is to have an overview or summary page, like is done in some online order forms. Add an intermediate confirmation page where the user can review all information being confirming & submitting. Note this might be considered unusual for a basic contact form, where it might decrease conversion.C: Ask for the e-mail address twice.Get user to confirm his e-mail address by asking it twice in the form. Disabling the copy-paste in the second field through Javascript does not work on all browsers.D: Emphasize the importance of a correct e-mail addressVisually segregating or emphasizing the email input field to give it more importance in the context of the form.E: Confirmation e-mail with activation linkF: Split the form up into two stepsIf you want to ensure that the email address is accurate, first ask the user to enter their email address. Then in a next page or final step ask them to retype it. It makes the process a bit more tedious for the user, but if you really want to make the email address mandatory and foolproof, this is pretty much the only way to do it.G: E-mail the user a confirmation message on the submission of the form.The emails that bounce would then trigger a follow-up telephone call to correct that information.H: Just ask them once.Accepting that some users might never get an e-mail reply, leading to lower customer satisfaction.
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Hier is mijn advies (sorry, in het Engels).The sulotion depends on the context and situation. Here are some options.A: Repeat the e-mail address on confirmation pageAfter completing a form a confirmation page is presented. This page emphasizes the user\'s e-mail address, for example: A reply will be sent to . This way the user can go back to the form and correct his e-mail address. For this to work, it must be possible to use the back button of the browser to return to the form.B: Show a summary/overview pageAnother possibility is to have an overview or summary page, like is done in some online order forms. Add an intermediate confirmation page where the user can review all information being confirming & submitting. Note this might be considered unusual for a basic contact form, where it might decrease conversion.C: Ask for the e-mail address twice.Get user to confirm his e-mail address by asking it twice in the form. Disabling the copy-paste in the second field through Javascript does not work on all browsers.D: Emphasize the importance of a correct e-mail addressVisually segregating or emphasizing the email input field to give it more importance in the context of the form.E: Confirmation e-mail with activation linkF: Split the form up into two stepsIf you want to ensure that the email address is accurate, first ask the user to enter their email address. Then in a next page or final step ask them to retype it. It makes the process a bit more tedious for the user, but if you really want to make the email address mandatory and foolproof, this is pretty much the only way to do it.G: E-mail the user a confirmation message on the submission of the form.The emails that bounce would then trigger a follow-up telephone call to correct that information.H: Just ask them once.Accepting that some users might never get an e-mail reply, leading to lower customer satisfaction.
Kelvin • 03 02:42 uur